Nace.AI: Drex Max API

curl https://openapi.felo.ai/api/v1/decisions \
  -H "Authorization: Bearer $FELO_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "model": "drex-max",
    "state": "Help! My payouts have been failing for 3 days.",
    "questions": {
      "is_urgent": {
        "type": "noul",
        "instructions": "Does this message convey urgency?",
        "criteria": {"true": "Time-sensitive", "false": "No urgency"}
      },
      "department": {
        "type": "choice",
        "instructions": "Which team should handle this?",
        "criteria": {
          "billing": "Payments, invoicing, refunds",
          "technical": "Bugs, outages, integrations",
          "sales": "Pricing, upgrades, new accounts"
        }
      },
      "frustration": {
        "type": "score",
        "instructions": "How frustrated is the customer?",
        "criteria": ["Calm", "Frustrated", "Very angry"]
      }
    }
  }'